FAQs
Common questions we get from founders, product teams, and clients.
General Services
What does your IT consulting company actually do?
We help businesses plan, implement, and manage technology solutions to improve performance, reduce costs, and scale effectively. This includes web & mobile app development, cloud services, DevOps, and ongoing support.
Do you only work with startups or established businesses too?
Both. Whether you're a startup looking for an MVP or an established business aiming to modernize infrastructure, we tailor our solutions to fit your stage and goals.
What industries do you specialize in?
We've worked across AI, Web3, healthcare, e-commerce, education, and logistics but our adaptable team can dive into any industry where technology makes an impact.
Project & Delivery
How do you ensure projects are delivered on time?
We follow agile methodologies, communicate clearly, and set transparent milestones. You’ll always know what’s being worked on and when to expect delivery.
How do you handle changes in scope or requirements?
We understand things evolve. Our process includes flexible change management to accommodate shifts without derailing timelines or quality.
Can you take over an existing project or legacy code?
Absolutely. We specialize in auditing, refactoring, and improving legacy systems while ensuring minimal disruption to your operations.
Technical Support & Maintenance
Do you provide ongoing support after a project is launched?
Yes. We offer flexible support packages from minor updates to full-scale maintenance and monitoring.
How do you handle bugs or issues post-launch?
We offer a post-launch warranty period, during which any bugs are fixed at no additional cost. Ongoing support plans are available after that.
Security & Confidentiality
How do you ensure data security?
We follow best practices for data protection, use secure protocols, comply with GDPR (and other regulations where required), and can sign NDAs before starting.
Will my idea or product be safe with you?
Yes. We treat every project with complete confidentiality and are happy to sign NDAs and IP agreements to protect your business.
Communication & Collaboration
How do we communicate during the project?
We use Discord, Teams, Google Chat, Slack, Notion, Trello, or your preferred tools for regular updates. Weekly calls and demos keep everything transparent and aligned.
Will I have a dedicated point of contact?
Yes. You’ll have a dedicated project manager or tech lead to streamline communication and decision-making.
Pricing & Engagement
How do you charge for your services?
We offer fixed-price, hourly, or monthly retainer models depending on the project's nature. We’ll recommend the most efficient one for your needs.
Can we start small and expand later?
Of course. Many of our clients start with a small scope to test the waters and then scale once we’ve proven our value.